First, see if the instructions in the TurboTax FAQ below assist you.
https://ttlc.intuit.com/replies/3302318
If you still need assistance, please use the info below to contact TurboTax Customer Support during business hours.
https://ttlc.intuit.com/replies/3300041
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
