Forewarning: this is a rant…
Turbotax Tech Support is laughable. Suggestion: reinstall the program.
To play along, I reinstalled the program, no difference.
Then, screen-shared to show them the problem, and opened prior year program to show them proper operation.
Their response: hmmm, your license key must be corrupt, we’ll send another for you to reinstall AGAIN, call us back if that doesn’t fix it…
I gave up, hoping enough discussion of this that someone there who cares sees it.
