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Get your taxes done using TurboTax
@ShannonR wrote:
I have not received my refund and the irs website does not show my 2020 taxes as having been received although they were filed electronically thru TurboTax
That IRS WMR tool can be quirky at times, but you do need to make sure you are using it correctly.
First, be sure you successfully efiled. Check that your efiled return was accepted for processing. If you used Online TurboTax, log in and go to the Tax Home and check the efile status.
If that confirmed it was accepted, here are some tips when using the IRS "Where's My Refund" tool:
- Be sure you have waited at least 24 hours after acceptance before using the IRS WMR tool.
- Be sure you enter the correct SSN and filing status.
- Be sure you are using only the Federal refund amount. Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a screen.
- Look at your actual Federal return to get the Federal refund amount, i.e., your Form 1040, Line 35a.
You can also try phoning the IRS refund hotline. I've seen it work for some users when the WMR tool didn't. 800-829-1954
July 28, 2021
12:44 AM