@mlohrer wrote:
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What I don't understand: they keep referring to a "database" of known issues, and this is NOT on that list. So why this over-arching resistance to logging this potential bug into that list? Just not something any rep I've talked to yet has been willing or perhaps able to do...
It is not a "known issue" because it is new and has not yet reached the developers and verified as a defect. As I said - getting past the phone operators to an actual Mac tech support is not easy. The phone operators just follow a script - you need a tech with a Mac to actually test it them self to see the problem first hand. (If there were dozens of Mac users calling then it would get their attention, but you are a lone voice.)
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
