In answer to your last question, lots of depreciable business asset information entry and modification of prior years - so far, can't even get Easystep to open an Asset Information worksheet from a prior year (not create a new one, access an existing one...).
BUT, having said that, I need to figure that out, because I just spent an hour on the phone with tech support, screen-sharing, etc.
End result: as they requested, I reinstalled the program, and still the same problem was clearly demonstrated. Also, opened 2019 version and demonstrated PROPER operation of Quickzoom and "checkboxes".
Their solution: we'll send you a new license key to reinstall AGAIN under a new license, yours is probably corrupted... call us back if that still doesn't solve the problem.
What I don't understand: they keep referring to a "database" of known issues, and this is NOT on that list. So why this over-arching resistance to logging this potential bug into that list? Just not something any rep I've talked to yet has been willing or perhaps able to do...
