No one here or at TurboTax can help you with this. You need to call the IRS directly and speak with a human. Best of luck with that, as you can expect to be on hold for quite a long time. The number is 1-800-829-1040.
If you actually do speak with a human, your first two questions need to be "To whom am I speaking please?" and "where are you physically located on planet earth right now?", and make sure you document your conversation.
