I had the same problems as everyone else here. Deleted and loaded many times, was on the phone with Turbo for over 8 hours, no help. What did work was adding another user and it came up perfectly to file a new return, HOWEVER it would not let me access the 2020 return I had spent countless hours entering when it locked me out. If anyone knows how to access my return entered from a different user, that would be great.
