SDT3
Level 1

Get your taxes done using TurboTax

I have completed a Federal Return and State Return. There's a refund on the Federal, and a balance due on the State. The Federal refund is to be credited to a checking account, and the balance due on the State is to be debited to the same credit account. Turbo recommends e-filing the Federal and State at the same time, and that's what I am trying to do. However, when I try to pay the $25 e-filing fee for the State return I get a message that I need a confirmation number, which I have tried again and again to get without success, so I can't file the returns. I have never had this happen before. If I do, in fact, need a confirmation number, how can I get it?  If I don't, in fact, need a confirmation number, how can I get rid of the blocking so the returns can be filed?