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@ sheety wrote:Bull**bleep**. You guys **bleep**ed this up big time. you have no clue how to solve this problem.
There is NO "SEARCH" OPTION WHEN YOU OPEN YOUR FEDERAL TAXES, and if you **bleep** brains didn't know that, you don't even know your own software.
This is mainly a user community forum, not a direct route to TurboTax Support. You provided no actual info on your issues so I'll try to read between the rant and assume you want to know how to enter a 6-digit IP PIN (Identity Protection PIN) since that's the title of this thread. We can tell you how to enter a 6-digit IP PIN. Lower down in this answer I'm going to tell you 3 different ways to do so, including 2 alternate ways that don't use the Search function. I'll also illustrate how to use the Search function.
We don't know if you are referring to Online TurboTax or desktop software (CD/download), both of which have a search function, although it looks a little different in the 2 platforms. Here's an image from Online TurboTax. This illustrates "Method 1" which I've listed below.
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METHOD 1:
- With your return open, click in the top right corner on SEARCH (or magnifying glass icon).
- Enter the term IP PIN without quotes, ignore the dropdown menu while entering it, and instead after entering the term, click the small adjacent magnifying glass on that same line.
- Then click on Jump to IP PIN.
Or here's an alternate way to get there:
- With your return open, click in the left menu column on TAX TOOLS, then choose TOOLS.
- In the Tools window choose TOPIC SEARCH.
- Enter the term IP PIN without quotes.
- In the selection list highlight IP PIN and click GO.
Or here's a third method:
- With your return open, in the left menu column, click Federal.
- Then at the top of the screen choose Other Tax Situations
- After that, if necessary, click on "See all uncommon tax situations" to see all the topics in that section.
- In the "Uncommon tax situations" list, scroll down to Other Return Info, and expand to see the subtopics, one of which is Identity Protection PIN.
