I thought it was a FREE service. I've used it before and wasn't charged ever. This year I was not able to complete my filing unless I accepted YOUR TERMS. I have NO MONEY right now. I owed taxes and I guess they kept my refund. Please reconsider and DO NOT TAKE MONEY OUT OF MY ACCOUNT ON THE 21st. The phone number is only recorded/automated. Can't talk with A PERSON. How am I supposed to talk with you. It was supposed to be FREE!!!! Thanks Ms Myers
