@billjans wrote:
The screen resolution fix worked for me to be able to install TurboTax on my new computer running Windows 10 20H2+. I was also able to access my 2020 federal tax return but was not able to access my Virginia state tax return. I get "Error: 190 - your federal tax forms on now on this computer, let's get your Virginia tax forms next." I can't get further than this error message. Has anyone else had this problem?
Did you try to open a pre-existing *.tax2020 data file after you installed TurboTax on your computer? If the data file had a state return in it, you have to first download the state program into your software before opening the file, or you'll get an Error 190 notice; i.e., without the state program installed, TurboTax won't know how to handle the data file that has a state return in it.
Have you downloaded the Virginia state software into your TurboTax program? You may have to start a fake new return just long enough to download the state software. Then you can open the *.tax2020 data file, hopefully without the Error 190.
FAQ: Error 190 when opening file in desktop TurboTax
https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-190-when-opening-file-in-turbot...
