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Get your taxes done using TurboTax
I was successful in fixing this today. Customer support recommended I uninstall TT and install all updates to Win10 and also provided me with a download link for Premier, which I had originally downloaded from Amazon months ago. After the updates, I opened the fresh download. Before clicking on "Install " (which I think might have come after the update, but not positive), I changed my resolution to 800 x 600. At first, I stared at the blue dots, but after a while, the activation screen appeared. I have no idea if the Amazon version would have behaved the same way. I also do not know if changing the resolution after the installation screen launched, but before the installation began had any bearing on the outcome. Before talking to customer service, I had tried all kinds of screen resolutions without success. So, it could be a later version from Intuit today or it could be the updates to Win10 or it could be changing the resolution at the point that I changed it.