This is a completely worthless gesture from Turbi Tax. I called multiple times, tried the prompt “auto debit” as the email instructed, tried @ i received an email,” as the automated system offered, tried many other prompts and even pressing 0 that works to connect To a live person on just about any other automated system. And it was hung up on multiple times. Now at this point TurboTax is closed in the email said I needed to contact them by Tuesday. I’ve wasted a lot of time and been very frustrated and received zero help. I’ve been with TurboTax for years now. Anytime it comes to selling me a product it is simple to buy from them. When it comes to helping me out, it is nothing but frustration and failure. This may be the last year I ever use this product. I am furious!
