I paid Turbotax $115 to e-file my federal tax return. I transmitted my return, scheduled my federal tax payment for 5/17 and my return never processed. The IRS has no record of me filing and Turbotax doesn't even give me the option of filing (because I already did it) to submit my return. I also have not been able to reach a human representative to speak to to discuss their error and rectify my return. So now, I have paid Turbotax $115 just for me to have to pay a tax penalty to the IRS.
