PLEASE, EVERYONE, I AM NOT A TURBO TAX EXPERT NOR AM I ASSOCIATED WITH TURBO TAX.
I WAS ABLE TO SOLVE MY PROBLEM AND I CANNOT SOLVE YOUR PROBLEM, SO PLEASE DO NOT ASK ME FOR ASSISTANCE.
THE ONLY THING I CAN TELL YOU IS WHAT I HAVE BEEN TELLING EVERYONE ELSE:
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I resolved my problem as per the BEST ANSWER posted above.
Otherwise, get a case number from Turbo tax online and call a tech support rep at the phone number provided.
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THAT IS ALL I CAN TELL YOU.
