Get your taxes done using TurboTax

Why cant I speak to person at turbo tax unless I say I'm giving you money but yet my taxes still have not come in and your company has attempted to take money out of my empty bank account during a pandemic after I've lost my job, car, my place to live and everything else. Guess what? My account is empty and your attempts to take from it just make it more empty. Zero dollars is zero dollars. So if I dont get my returns you try to take it early and now I have a negative balance for this shot. If I dont get my taxes neither do you.