@SophiaE26 wrote:
Support hours are currently 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
This is need to be updated because when I tried to call Saturday, the center is closed.
Support hours change several times a year depending on what part of filing season and how close it is to a filing deadline, etc. They have extended hours and days during the busiest times. The extended hours quoted above were those present when that answer was posted in April 2021. Sorry for any inconvenience, but support hours appearing in old posts were the ones in effect at the time the post was written.
Now that the May 17 filing deadline has passed, the hours currently displayed at the TurboTax website are:
5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.
