New TurboTax Support page launched!

The TT support site has become a monster.  I understand the job TT has trying to support all aspects of the tax world.  It's a mammoth job.

I was unable to find a specific posting in order to assist with the problem question.   I tried numerous searches.  The posted entry only showed the question discussion text, and the users account name.  The question line was  not listed.  I never found the entry in order to post help.

This massive community support system could benefit with a very basic help section and high level explanation of the system architecture.  If this type of help information exist, I can't find it.   Maybe I'm just overlooking the obvious.