The same thing happened to me three times last night. Got a 2019 tax transcript today and confirmed the 2019 AGI has been correct every time (except a 4th time when I left AGI blank and tried to efile with just the pin).
Does anyone know if unidentified issues can be causing this problem? For example, this taxpayer's address changed in 2020, so maybe the IRS isn't picking up a match??? I feel that TT may be to blame by not handling/processing info properly somewhere during the interview??? The only code I am getting is for the AGI/Pin not matching, but they do match.
IRS WANTS TAXPAYERS TO E-FILE TO AVOID ADDING TO ITS MANUAL PROCESSING BACKLOG, SO TT SHOULD INVESTIGATE THIS SITUATION AND FIX IT.
