I actually worked for Inuit during the 2018 tax season. Most of the tech problems were relatively easy to fix. I am disappointed in the fact that they couldn’t or wouldn’t devote resources to fix this problem. I started using TurboTax in 2004. Not sure I’m coming back. Web or cloud based tax software should be designed to work with their own desktop programs. I finally got it done last night. I literally deleted the program and all the tax files I created, and reentered everything “fresh” without the imports. The 2019 tax file wouldn’t load, the pdf import made the program corrupt the file.
so annoyed.
