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Get your taxes done using TurboTax
YES THANK YOU!!! The EXACT thing happened to me! When I called to fix it the 1st time it was rejected, the lady I spoke with from TurboTax said it's because ur AGI is different from the previous year, I was told to put zero and that would fix it.. and it was rejected AGAIN for the same thing!!! Again I called, they tried saying the same thing I said I already fixed that, it's saying my 2019 AGI doesn't match. In 2019 I didn't report 0$!! I explained this and she said it's a common problem, walked me through few brief steps and said it's fixed.. again... NOPE🚫!! AND even better, last time it was fixed was 1st wk of April... Deadline was May 17th, I get email and txt May 16th saying "return rejected" AGAIN!! I had no time to be fixed. It was 9pm, cut off was midnight and I couldn't get anyone on the phone.. the soonest call back time was 2 1/2 hrs... I did wait, even tried "fix it myself" option. Didn't work, now it's late and I can't get ahold of anyone to help me fix it! I'm a single mom with 2 young kids I need the stimulus payments and the money I was supposed to get back from taxes for dependents, plus Child Tax Credit! I'm going to lose out on money I really need! If anyone knows how or who can help please let me know!!!