Thank you for your suggestion to try 0 in the AGI box for e-filing the other day. Unfortunately, that didn't work...But:
After numerous e-file rejections I think I found my problem.
I paper filed last year (2019) jointly. Our AGI is on record with the IRS, I checked. But, I was never able to e-file even after various attempts at AGI & drivers license combinations, including "0"
if you timely filed your 2019 return jointly. the AGI to use for both of you is line 8b of the original return
if you filed late, the 2019 AGI to use is $0 for both
you can use the IRS website to check the AGI it has
https://www.irs.gov/individuals/electronic-filing-pin-request
sometimes even the correct AGI doesn't work. issues within the IRS database. all you can do is paper file.
