After being on hold for over 1.5 hours, then speaking to someone who doesn't understand your question so they ask you to hold for another hour. After listening to the great music while on hold, you hear the repeated buzz noise alerting you that they just hung up on you. Yes, that's exactly what I want to do, call them back! If there are all of these "experts" online to answer questions, how is it no one has answered this question? Have you seen the number of posts on these threads asking the exact same question??? Yet not a single correct response.
