If you received an e-file rejection, don’t worry. You have until May 22 to e-file or mail in your rejected federal return. An e-file rejection means that some things on your return don't match the IRS database, such as a date of birth or social security number. You’re given the opportunity to fix them and refile.
Many returns are rejected because there was an issue with last year's AGI. Try entering "0" for your 2019 AGI and see if that fixes the problem.
If that doesn't work, follow these instructions:
- Sign in to your TurboTax account
- Select Fix my return to see your reject code and explanation
- Select Fix it now and follow the instructions to update the info causing the reject
- Once you've fixed the error, select File in the left-hand menu and follow the instructions to either e-file or file by mail
You can pay when you file or pay directly at the IRS. The payment on the rejected return will not go through - only the payment on the return that gets accepted will go through.
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