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Get your taxes done using TurboTax
Duckman,
As I mentioned in my original post, you need to check your error log to see if the problem is the same.
Error logs are located in
C:\Users\[your login name]\AppData\Roaming\Intuit\TurboTax\TY19\ErrorLog
In my particular case back when I originally had this problem, it said the error was could not resolve host, and listed the auth server , which I listed in the first post. If you are having that problem, you need to change your network connection's DNS server to point to a good public DNS server, like 8.8.8.8. if you are seeing the same "could not resolve" error, that will surely fix it. If the error is different, then you should start a new thread with the error log details.
May 17, 2021
7:58 PM