@ edmc579 wrote:
MY 6 DIGIT CAME THROUGH BUT IS NOT WORKING NEED TO FILE MY TAXES
Be sure you leave the window/tab open where it asks for the code and use a different window or tab to check your email for the code. Or check your email on your phone while leaving the computer window open. If you close that first window/tab, then the code won't work.
- Select Resend verification code to request another code.
- Make sure you leave the TurboTax window open as closing it will invalidate the code.
- Open another tab or window or use a different browser to check your email for the code.
- If you're using a mobile device, it's okay to open your email app or another tab in your browser. Just keep TurboTax open in the background and return when you've got your code.
