Daniel - that answer just sounds like Turbo Tax is just passing the buck (no pun intended) and blame. Clearly when I pay to use Turbo Tax and they quote 100% guarantee of accuracy, I expect them to act on my behalf to get my return filed correctly AND/OR prevent a transmission of an inaccurate tax return.
NO communication from Turbo Tax, Daniel .... is unacceptable !!! Bet you wouldn't be too happy to get >$5000 taken out of your checking account when you expected a refund. Not asking for Turbo Tax to process a payment or refund just asking for them to be accurate when they process a tax return. Yes, dealing with the IRS is next.
