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Get your taxes done using TurboTax
@110166 wrote:I have tried everything for captcha to work still not showing
Did you try everything in this list including a private window or a different browser if needed?
- Are you using any ad blockers or script blockers? If so, that browser extension may be blocking the Captcha.
- Log out and clear your browser Internet cache.
- Close the browser and reopen it.
- Make sure cookies are allowed/enabled in your browser settings so the Captcha will appear.
- Log in and try again.
- If still unsuccessful, do all the above, then this time open a private window/private browsing (aka "incognito mode").
- Log in with the private window (again making sure cookies are allowed) and try the efile again.
- Or see if trying a different browser (with cookies allowed) will solve it.
May 17, 2021
6:22 PM