@ dfdelony wrote:
My return keeps being rejected because of the AGI or my pin number from 2019. I know my AGI number is correct. How can I find out my pin from 2019 or create a new one?
Be sure you use the 2019 AGI from the original 2019 return--not an amended one. It's on 2019 Form 1040, Line 8b.
If a joint return, both spouses use the same total 2019 AGI. Do not divide or otherwise allocate it.
If you filed real late in the year, such as after mid-November 2020, use a 2019 AGI of 0 (zero). Or if your return was processed real late by the IRS, such as not finished processing prior to November 2020, try AGI of 0.
Whatever you do, don't give up without trying a 2019 AGI of 0. Sometimes it works without explanation.
To use your 2019 Self-Select PIN instead, you would have to have saved the PIN, or if you have access to a 2019 PDF with all the worksheets, you might find it toward the bottom of the page "Federal Information Worksheet." When verifying with the prior-year Self-Select PIN, you use the PIN field and leave the AGI field blank.
