Nice! That would have probably saved me a lot of time. I was on the phone with a few customer services reps today - was eventually told that I've gone through all the steps and I will need to go old school and print/mail my returns. I found though that in the final step if you change the ID method (I was drivers license before and changed it), my returns went through. I'm willing to bet there is a bug in that step - I have no other explanation other than if the magic you worked eventually found its way to me. I have to say, very frustrating experience!
