You have described my problem perfectly. I used online Turbotax SE in 2019. When I tried to import my 2019 tax file, the program did not recognize the file. I imported the PDF (not the best solution, but it's better than nothing). I saved the file to work on later. (time passes). I go in to finish up and I get the "looks like your tax file is corrupt, we are having trouble opening your file. Try reopening again. If that doesn't work...hahahahah..start over". I repeat the steps, and reenter everything (x2). Same result. PAST ANNOYED.
A known problem that hasn't been fixed for over 6 months. That's pathetic. It's also not free free free. It's $120 thrown away.
Taxslayer here I come.
