This is a disaster for me.
NYS's law mandates the tax return to be e-filed if prepared by software, and I am violating the law by mailing them the paper due to this bug. Seriously, this is tax matter and I may end up in jail due to the violation. And obviously I called and the agent (while being very nice and understanding) was NOT able to help. I think I may have a heart attack tonight as tomorrow's the deadline.
NYS's law also mandates that e-file should not incur additional fee. If I'd guess, it's probably the $0 payment that triggered some validation failure at the end of the e-file process. Or the management of Intuit just got very unhappy with NYS's decision as they lose a lot of revenues on NYS e-filing and they decided to screw them up with some obscure technical bugs. Either way, they're only hurting their users.
