@kommana76 wrote:
I am getting following error. Any help is greatly appreciated. The software keeps restarting with this error in even log.
Faulting application name: TurboTax.exe, version: 2020.48.29.87, time stamp: 0x6091054c
Faulting module name: ttax.dll, version: 2020.48.29.87, time stamp: 0x609104f8
Exception code: 0x4000001f
Fault offset: 0x00374b31
Faulting process id: 0x3164
Faulting application start time: 0x01d74aa901ef1dbd
Faulting application path: E:\TurboTax\Premier 2020\32bit\TurboTax.exe
Faulting module path: E:\TurboTax\Premier 2020\32bit\ttax.dll
Report Id: 68ce2dd9-fed2-4114-a40f-e9463a065051
Faulting package full name:
I am getting this error after I complete my analysis. In the analysis report I get 10 entries that needs to be fixed. The moment I fix the first entry I get the Win 32 debug error.
What is the E: drive? Is that an external drive or a thumb drive, by any chance? Did you by any chance install the software on a removable USB drive? If so, that's not recommended.
What version of Windows are you using? Is your TurboTax software up to date?
