svipani
Returning Member

Get your taxes done using TurboTax

So, I spent many hours attempting to rectify the issue. See history above.

 

The solution that worked: Uninstall TT (not repair). TT retains the tax file when you install. This is good!

Reinstall TT and I was good to go.

 

Intuit Tech Team: You need to sort this out. I am guessing millions of hours lost around the country trying to figure this out. 

 

Intuit Support Team: You need to provide far better support suggestions on how to solve issues. Pointing to page that has multiple suggestions (Problem could be A, B or C and solution can be X, Y, Z ...) does not really help non-techies and even techies like me ...

 

All good. Taxes filed and yikes ton of money to send :(