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Get your taxes done using TurboTax
I have had this issue too.....spent 2 hours with support, i received several codes for discounting for the TROUBLE that this issue caused. however those didn't take a dime off.
last year the issue was fixed by using the address from my old residence two years ago...not sure why but this worked- in the billing CC section.
This year however before I spent hours screenshotting or writing down all the turbotax details I search the NET and found a solution. in the street address field I had to put 123 Main St. this worked. NOW i have to send myself an email or leave a note in my tax file for this solution.. I would have had my taxes done in FEB if I had this solution then.
May 16, 2021
8:35 AM
10,425 Views