The more I think about this, the more infuriating it is. TURBOTAX OWES USERS AN EXPLANATION AND A HUGE APOLOGY! And here’s a crazy thought for the suggestion box: how about letting real users test your software before you release the bug-riddled, badly explained software you provide year after year? Is it too much to expect for TurboTax to include minimally competent explanations to users who rely on this software? Tax returns are absurdly complicated and TurboTax is supposed to make them comprehensible to normal human beings. If they release a version called “Premier,” it should function at a premier level — not at the garbage level this thread clearly shows it to be.
