Hello,
I have been using TurboTax for at least 10 years and one thing I will take you that the software can be querky at times. For example, this year I wanted to back to correct a certain value in a certain form and the software seems to change some unrelated entries which screwed up the tax calculation significantly. But as we know there is no perfect software.
I am not sure what your specific situation is, but if you have done anything other than just putting in info and pressing continue and going sequentially through, while working on your return, I would suggest starting a new return and avoiding, if at all possible, any kind of detours within the app.
This year, due to some of the aforementioned anomalies, did my taxes from scratch, at least 4 times this year. It is usually not that bad for me, but this was a very confusing, tumultuous tax year for me.
I hope this helps.
