@KathrynG3
I had checked that thread and others, including threads on potential issues with the phone number (I should not have had that problem). Eventually, I managed to transmit my return and it was accepted. But it took me two days of extensive tinkering, including trying three different browsers, restarts, trying Mobile, clearing of cookies, changing phone numbers etc. The support could not help me. In any case, the onus is on the TTax software to provide me with a diagnostic and a clear error message, instead I was bounced back to the efile screen again and again.
I am positive the problem was on your end, most likely something was not working on your server. I am actually experiencing a similar issue right now - the "Download/Print" button is not working. Again, I am seeing no clear error message. The button just goes to work, I get an email that my return was accessed, but I do not get the actual return as filed.
