Encountered the problem 5/15, today. Wasted more than two hours of my time researching it and talking to two different Intuit/TT reps. Neither had any idea what I was talking about and frustrated me to no end. Like them I could read from a manual too but that wasn’t going to solve the problem. I explained that the problem was common and ongoing since at least February (and you aren’t aware or have no solution). Why put a product on the market that creates more stress? I paid for the product too. It wasn’t the free version. Intuit was and probably still is a very top notch company but in this instance they failed me and seemingly many others. Efiled the federal for now. Still searching! I just may file my state by mail, “no refund/no tax due” and it only costs a postage stamp.
