I am using TT home and business. I am in CT. I just e-filed my federal return, and I want to mail my CT state return (after spending 30 minutes unsuccessfully trying to get out of paying the $25 refund guarantee on top of the $25 state e-file fee). When I go to file my state return I am only given two choices - e-file or e-file later. When I select "later" and click continue I am told to go back and make another choice. I need instructions for filing my CT state returns by mail. That simple. Can you help.
(just an fyi that you and everyone at TT already knows- Every year you manage to get many of your loyal customers mad at you at the very end of their difficult and often trying tax preparation. We are a pretty captive audience and I am sure management has figured out that this is a cost they can live with for the extra revenue extracted. I sure hope it comes back to bite- TT deserves it.)
