Get your taxes done using TurboTax

This response from turbo tax does not help their customers. How were we supposed to know the IRS would be back logged so much that we are waiting months for our returns?! I'm also supposed to be charged this month for services, and I still have not received my tax return, and do NOT have the money to pay turbo tax right now because I have not received my return! But turbo tax is going to auto draw my account and put me in the negative anyways. People are hurting for money right now and we're getting the short end of the stick because the IRS is behind?! This is unbelievable that turbo tax cannot make exceptions for the extreme circumstances we are under waiting for our returns!