I also encountered this error when I tried to file electronically. The error popped up after I logged into my Intuit account while attempting to pay the efile fee for my state return. I could not get past the screen verifying my address and other personal information. When I hit the Continue button, I got the above error. After several attempts and reading the above responses, I tried signing in as a guest. When I signed in as a guest, I was able to enter my personal information and then Continue to the next screen to enter my credit card information and on to efile my return.
Hope this helps.
