I am having the exact same issue. i have called support on 3/5, no solution but to start over. i finally decided to do this now (procrastinating) and AGAIN, SAME ISSUE. This is the second year this has happened. Telling me to call support, when i already have, really does not solve the issue. What is the solution? or tell me the direct person to call, because calling the general support line is not the answer. uninstalling and reinstalling the program did not help.
what is the solution? i've used turbo tax for decades. this will be the last year i use it if it is not resolved.
