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@tguerrero20 wrote:

I HAVE NOT RECEIVED MY  2019 FEDERAL TAX REFUND, I called the IRS exactly one year after filing my taxes thru TURBO TAX and was informed my federal refund was processed and sent back to TURBO TAX so turbo tax can take out their fee. The IRS told me to contact turbo tax as it is showing my refund has been processed and TURBO TAX has my refund. I have contacted your phone # [phone number removed] many times thru this past year and have tried to reach someone thru email. I have not received any response. TURBO TAX has my federal tax refund and want my refund can someone from turbo tax reach back out to me????


You have posted the same thing multiple times in multiple threads which can lead to confusion and redundancy.    I left you a detailed answer in the other thread in which you posted.

https://ttlc.intuit.com/community/taxes/discussion/re-how-do-i-send-a-complaint-to-turbotax-about-th...