That is exactly the point. Intuit creates these useless chat threads that they don't read and then don't provide any way to get issues resolved. The wells fargo links are broken on the TurboTax end. I imported from several other instiutions with no issue today. Wells reports a successful connection, including 2 factor authentication and then it just disappears. The error message from TT says "download unsuccessful...but you can type all the information in yourself"... no error message or code that can be tracked or resolved. Product is now pretty bad.
