My AGI keeps getting rejected, and when i asked for a transcript from the IRS, they didn't have anything on file even though I did it through turbo tax. What do I do?

I do remember not being able to access my W2 for 2019, and had to go off my last paycheck. I did recieve a letter, but I don't remember what it was for as I just had eye surgery and couldn't read it, then my husband threw it away on accident. I could use any help anyone could provide for me. Please and thank you!