@ lmkruse wrote:
Yes, they said there was nothing wrong on their end. And I agree. I see posts from back in 2019 about this. I assume TT doesn't care I called TT. Said they couldn't help and no one else I can talk to....and then closed the ticked as resolved. Not great customer relations.
@ lmkruse Also, be sure your desktop product is up to date with the latest release. It may already be, but had to ask.
You can try contacting the Intuit Corporate office. You can go to the page below, and just below the page's large title, you'll see a screen-wide blue banner that prominently says:
"Do you have a question, concern, or feedback about an Intuit product or service?"
There is a "Send an email" link with an arrow. It goes to a designated person in the office of the President (of Intuit), and they supposedly will assign it to the right team leader for review.
NOTE: Do NOT send any sensitive personal data since that is regular email--not secure email.
https://www.intuit.com/company/executives/
