arjdevadas
Returning Member

Get your taxes done using TurboTax

I respect protecting all intellectual property. I've been in software for 30 years.  But honestly, I've never seen any modern software product ask me to RE-ENTER my license / activation key after an update.  I installed the software two weeks ago and already did my mother-in-laws taxes last week and now I am doing mine.  I am on vacation now.  Turbo Tax just asked me to do an upgrade (I have no problem with updates -it's normal) and I said sure like I've always done.   Now, it's asking to RE-ENTER the license code again? After it's already been installed, activated, and used on this computer? Seriously Intuit? I hope you have really good reason for this step.  Don't you think this is ridiculous software development?  I am away from home and don't carry the software packaging with me everywhere I go (Iike most software users).  I encourage you to ask your own employees, product management, and QA team when was the last time they needed to RE-ENTER any software license key? I am a disappointed customer today.  A user since 1996.