Navig8r
New Member

Get your taxes done using TurboTax

I had the same problem and tried all the remedies suggested with no luck.  (Turbotax had worked for about 4 weeks then asked for a key.)  So I called Intuit, the person that answered verified my account by seeing prior filings and downloads and I was given new keys for this year and last year for no charge.  Problem resolved in less than 10 minutes.