If you received a service code from one of our Support Specialists, please make sure you are entering the code using the instructions below:
- Sign in to TurboTax and open or continue your return, if you haven't already done so.
- Once inside your return, select File from the menu on the left (tap in the upper-left corner to open this menu on mobile devices).
- On the [Name], just X more steps and we'll file your returns screen, select Start next to Step 1.
- The following screen is a list of all your fees. Scroll all the way down to the bottom and select I have a service code.
- Follow the onscreen instructions to enter your service code, then proceed.
If you still require assistance, you can contact TurboTax at (800) 446-8848. They are open daily from 5:00 AM to 9:00 PM PT.
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